TERMS & CONDITIONS

Cancellations
Cancellations made before 6 April 2010 will be charged at 10% of the invoice total.
Cancellations made between 7 April 2010 and 16 April 2010 will be charged at 50% of the invoice total.
Cancellations made after 16 April 2010 will be charged the full invoice total.

Substitutions
You may send a substitute delegate at any time but all cancellations and substitutions must be made in writing to EPNConferences@crain.com

Payment
Bookings received less than two weeks before the conference date can only be paid by credit card.

Travel insurance
You are advised to take out appropriate travel insurance, as we will not accept any liability for travelling, accommodation or other expenses incurred as a consequence of a possible conference cancellation or postponement.  In any event, Crain Communications Ltd will not accept liability for any loss, including incidental or consequential damages, etc.